Barcode widget not opening on Embedded website

  • Ivan
    Asked on June 16, 2020 at 7:35 AM

    Hi

     

    I have a barcode reading field on my form. I placed the form in a iframe in another another page:-

    http://www.dreamsitedesign.co.uk/Track%20A%20Tool/

    The barcode field works on a desktop but not on mobile devices (which is what I really want).

    However if I look at the form on the Jotform server it works on all devices.

    https://form.jotform.com/201604360351038 

    Any ideas?

     

    Thanks in advance

    Ivan

  • Bojan Support Team Lead
    Replied on June 16, 2020 at 9:01 AM

    Greetings Ivan.

    Thank you for your message.

    Can you please let us know if you have used an embed option? Can you please try to use the iFrame option to implement the form to your website:

    Barcode widget not opening on Embedded website Image 1 Screenshot 20

    Let us know if this workaround solved your problem.

    Thank you for your cooperation.