reCAPTCHA: suddenly appears on all forms when submitted

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    Hornbordplader
    Asked on June 16, 2020 at 08:03 AM

    Hi,

    why do all my forms suddenly demand a reCAPTCHA, when forms are submitted??

    this is not activated by me?

    most af our forms are used internally, therefore no reCAPTCHA nessery.


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    Jed_C
    Answered on June 16, 2020 at 09:34 AM

    I wasn't able to replicate the issue when I submitted a test data using your form.

    1592314335Din bestilling er modtaget - G

    Please confirm if this is your current IP 78.156.98.50? I have whitelisted it from our end, kindly try submitting the form using your IP and see if you are still seeing captcha after submission.

    Looking forward for your response. 

  • Profile Image
    Hornbordplader
    Answered on June 17, 2020 at 01:02 AM

    Hi,

    still doesn't work, getting the same issue, has never been a problem before??

    all that uses my different forms has the same problem??

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    Sonnyfer
    Answered on June 17, 2020 at 03:43 AM

    Hi there - Apologies for the inconvenience.

    Kindly note that this usually happens when there is unusual traffic on your form from the same IP Address. You mentioned that your forms are being used internally so that must be the case.

    Allow me to forward this to our backend team to see what else we can do. We will notify you via this ticket for any updates.


  • Profile Image
    uygar
    Answered on June 29, 2020 at 02:40 AM

    Hi, 

    We whitelisted your username. Sorry for the inconvenience.