Unable to view the uploads

  • Profile Image
    Louise Smyth 
    Asked on June 16, 2020 at 08:50 AM

    When my clients are filling out a form they must upload 3 images, when I receive the form and click on the image link it’s saying that the link is b

  • Profile Image
    roneet
    Answered on June 16, 2020 at 10:16 AM

    You should be logged in to view the uploaded files.

    Please be noted that if you have enabled the privacy settings in your account so you cannot view the uploads without getting logged into the account.

    You can either uncheck these settings from the account or log in to your account before viewing these files.

    1592316958privacy settings.PNG

    Please give it a try and let us know how it goes.

    Thanks.