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    I am not getting any Jot form notifications through my email. Last week it was working now it says you guys blocked our email address, what happened?

    Asked by Johnny77 on July 08, 2013 at 11:02 AM
    email
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    JotForm Support

    Answered by Welvin on July 08, 2013 at 12:21 PM

    Hi Johnny,

    Your email address is in our bounce list due to the following reasons: 

    Result: 

    cellar54@embarqmail.com is IN the bounce list  

    Reason(s) : 5.3.0 - Other mail system problem 554-'5.7.1 [P4] Message blocked due to sp=

    am content in the message.'

    Please try to check your form notifications. Or, recreate your form notifications. Please make sure to check and follow guides given here: How To Setup Email Alerts To Prevent NOT Receiving Email Alerts & Bouncing Issues.

    We recently have an issue with our Email System but I guess this is not related there as the reason of the bouncing problem is different.

    But please refer to this thread for the changes: http://www.jotform.com/answers/239054

     

    Thanks