Account Suspended

  • Erika Shorty
    Asked on June 16, 2020 at 10:10 AM

    Hello, I am in the middle of a project for work, and my account ha been suspended due to "phishing".  I am creating a survey for work and really need this to be accessible.  Please help

  • Anita_K
    Replied on June 16, 2020 at 11:41 AM

    Hi,

    we apologize for the inconvenience. Your account has been suspended, because you have an imported form on your account, that is asking for login details. This is against our Terms of Use.

    We will need to delete these fields in order to reactivate your account. Please let us know if we can proceed with that.