Is it possible to ask for Sort Code and Account numbers for our website payouts? We aren't taking payments through this form, it is just a case of col

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    Asked on June 16, 2020 at 10:29 AM
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    Answered on June 16, 2020 at 11:54 AM

    If you mean you would like to collect bank information, you can do so.

    If you are collecting this information from your customers and not from the general public, we can make an exemption. However, it needs to be protected by these two mandatory widgets:

    1. Add the Terms & Conditions Widget(or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.

    The widgets will apply for Bank account collection. This will make you the sole responsible for the collection and handling of these data.

    But please note that you are only allowed to collect bank account names and numbers, except the "routing numbers".