Customer Invoice on payment settings is not sent

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    Schohariejrholstein
    Asked on June 16, 2020 at 04:35 PM

    I did a test placed an order... I did not get an invoice sent to my email. how do I fix this? 

    https://www.jotform.com/build/201593509519157

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    EltonCris
    Answered on June 16, 2020 at 09:31 PM

    I tested the cloned version of your form and I received the Invoice attached on email.

    Example:

    06172020_ZDrWmjyyRG.png

    You can also submit my cloned form here https://form.jotform.com/201677759749980 with your email address so you will receive the autoresponder with the invoice.

    Please try it again and if the email you received still doesn't have the attached invoice, please let us know.