Calculations are disappearing after Form is Submitted

  • lpca
    Asked on June 16, 2020 at 6:43 PM

    Good Afternoon,

     

    I am working through setting up the workflow on my Stipend and Additional Duties form. 

    When testing, I found that two of my fields are clearing out after the initial submission.

    Both of those fields filled in automatically (with conditions) when I was initially completing the form. But now at the manager approval level, it's blank.

    Please help. I have tried and tried and tried to find out why it's disappearing and I can't make any sense of it.

    Jotform Thread 2393208 Screenshot
  • roneet
    Replied on June 16, 2020 at 10:30 PM

    Please allow me some time to check and test your form. We will update you as soon as possible.

    Thanks.

  • roneet
    Replied on June 17, 2020 at 12:58 PM

    I was able to replicate the issue in your form on edit.

    Could you please make the Clear Hidden Field Value to "Don't Clear" in the form settings:

    Calculations are disappearing after Form is Submitted Image 10

    Let us know how it goes.

    Thanks.

  • lpca
    Replied on June 17, 2020 at 7:12 PM

    Wow! That's not even setting I've ever visited. That worked!