How do I integrate Jotform with Smartsheets?

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    Artisan_ops
    Asked on June 16, 2020 at 08:09 PM

    Can you help me connect all attachments received from a Jotform submission to Zapier to Smartsheet? 

    Or refer me to a developer that can do this for us?


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    roneet
    Answered on June 16, 2020 at 11:20 PM

    Please check this guide to connect the Jotform to the Smartsheet to send the uploaded attachments via the Zapier integration:

    https://zapier.com/apps/jotform/integrations/smartsheet

    Feel free to ask questions while creating the Zaps. Let us know how it goes.

    Thanks,

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    Artisan_ops
    Answered on June 17, 2020 at 01:28 AM
    I did that, I can’t seem to have the info and the attachments go through to
    the same row. Also any links that I get threw don’t work.
    ...
  • Profile Image
    roneet
    Answered on June 17, 2020 at 04:01 AM

    Please be noted that if you have enabled the privacy settings in your account so you cannot view the uploads without getting logged into the account.

    You can either uncheck these settings from the account or log in to your account before viewing these files.

    1592380845privacy settings.PNG

    Are you getting the attachments link in your Smartsheet integration?

    Looking forward to your response.

    Thanks.

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    Artisan_ops
    Answered on June 17, 2020 at 04:04 PM

    I am able to create a new row in Smartsheet with the Zap.  I have not been able to get the attachment to the same row.  Any ideas?

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    Eduardo_H
    Answered on June 17, 2020 at 05:47 PM

    Hello @Artisan_ops

    I'm doing some tests on my end and I'll get back when I'm done.

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    Eduardo_H
    Answered on June 17, 2020 at 07:42 PM

    As I understand, you're trying to input file uploads on Smartsheets.

    I could get my file uploads from Jotform to Smartsheets, under the same row, using Zapier.

    In the Event section, you must choose New Submission in JotForm.

    In the Do this section you must find the correct Jotform fields.

    1592436817Screenshot(4).png


    Here is my form:

    https://form.jotform.com/201687326163052

    And below are the results on Smartsheets after inserting a file on the first and third submissions (Column2 is the file upload field).

    1592436850Screenshot(3).png


    I hope that helps. lLet us know if you need further assistance.