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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    forms are disabled

    Asked by helenmanson on July 08, 2013 at 01:06 PM

    HI!

     

    WHY ARE MY FORMS DISABLED IT SAYS I REACHED MAX SPACE, WHEN I HAVE DELETED MOST OF THE FORMS IN FACT I ONLY HAVE 5 IN MY INBOX???

     

    CAN YOU PLEASE CHECK ON THIS AND HAVE MY FORMS ACTIVATED AGAIN????

    Page URL:
    http://www.filipinabridesmanila.com/

    Screenshot
    My Forms check
  • Profile Image

    Answered by jefreylandicho on July 08, 2013 at 02:02 PM

    You accout has already reach the maximum SSL submission limit for this month the reason your account was disabled. To have your form activated, you can either upgrade your account to one of our paid plan or wait for the submission reset which happen each month. 

    Note: Deleting submission will not reset nor decrease submission counts for that month.

    If you need further assistance, please contact us again.