forms are disabled

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    helenmanson
    Asked on July 08, 2013 at 01:06 PM

    HI!

     

    WHY ARE MY FORMS DISABLED IT SAYS I REACHED MAX SPACE, WHEN I HAVE DELETED MOST OF THE FORMS IN FACT I ONLY HAVE 5 IN MY INBOX???

     

    CAN YOU PLEASE CHECK ON THIS AND HAVE MY FORMS ACTIVATED AGAIN????

  • Profile Image
    jefreylandicho
    Answered on July 08, 2013 at 02:02 PM

    You accout has already reach the maximum SSL submission limit for this month the reason your account was disabled. To have your form activated, you can either upgrade your account to one of our paid plan or wait for the submission reset which happen each month. 

    Note: Deleting submission will not reset nor decrease submission counts for that month.

    If you need further assistance, please contact us again.