Unable to submit the form

  • wildcats2680
    Asked on June 17, 2020 at 5:40 AM

    My form would not submit even after trying out with different mobiles and network connections. Please help.


    https://form.jotform.com/201663395079462

    Jotform Thread 2394101 Screenshot
  • Kenneth JotForm Support
    Replied on June 17, 2020 at 7:05 AM

    Thank you for reaching support,

    Apologies for the inconvenience, I cloned and tested the form and I was not able to replicate the issue.

    Can you please delete and re-integrate PayPal and give it a try?

    If the issue still persists, can you try to add a test product with at least 1 Usd for the amount so we can test it?

    I will also clear your form cache so let us know how it goes.

    Best.