Submissions Lost

  • LGale7456
    Asked on June 17, 2020 at 10:14 AM

    I was doing some cleanup and archived two old forms and when I came back to the home page my open form had no submissions.  Luckily, I had just downloaded the info, but I'm wondering if there is a way to recover the 19 existing submissions without me having to retype them.  The form is Claims Conference 2020

    Jotform Thread 2394641 Screenshot
  • LGale7456
    Replied on June 17, 2020 at 10:33 AM

    Oh never mind.  I thought I was marking submissions read in the inbox and I actually moved them to the trash.  I was able to recover them.  Whew!

  • Kiran Support Team Lead
    Replied on June 17, 2020 at 10:35 AM

    Great! As we check the submissions of the form mentioned, we notice that there are 20 submissions in the form. Glad to see that you were able to recover the submissions from the trash. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.  

    Thank you for using JotForm!