I can't locate my old submissions?

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    sancesm
    Asked on June 17, 2020 at 11:51 AM

    I am unable to access old submission from our forms that we had set up in the past. We keep all the submission to access recruits and it looks like they are all gone. Not sure what had happened but we will need these back.

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    BJoanna
    Answered on June 17, 2020 at 12:37 PM

    Your account was recently downgraded to the Free plan. Because of that, some submissions were removed as the free accounts can store up to 500 submissions. I saw that you re-upgraded your account, so I restored your submissions. Please check again.