This email address is blocked by us

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    RafeConnects
    Asked on July 08, 2013 at 01:53 PM

    Please contact Jotform.

     

    That's the error message...  this is very bad for us.  

  • Profile Image
    Morian
    Answered on July 08, 2013 at 02:26 PM

    Hi! Thanks for contacting us.

    There was a problem with our system that caused that but it has since been fixed. Please try to make a test submission to verify. Let us know if the problem persists. Thanks!

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    mariedmd
    Answered on July 08, 2013 at 10:18 PM

    Hi Morian:  I, too, am experiencing this problem.  I am missing all my notifications.  I'm currently forced to go into my jotform account several times a day to pull new submissions.  THE EMAIL NOTIFICATIONS ARE VERY IMPORTANT TO OUR WORKFLOW.

    Thank you- Marie Diaz

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    jeanettebmz
    Answered on July 09, 2013 at 12:24 AM

    @mariedmd

    I have whitelisted the primary email address of your account. However if you have other custom recipients, can you please open your own thread (set it as private) and paste there the other email addresses?