What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    This email address is blocked by us

    Asked by RafeConnects on July 08, 2013 at 01:53 PM

    Please contact Jotform.


    That's the error message...  this is very bad for us.  

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    JotForm Support

    Answered by Morian on July 08, 2013 at 02:26 PM

    Hi! Thanks for contacting us.

    There was a problem with our system that caused that but it has since been fixed. Please try to make a test submission to verify. Let us know if the problem persists. Thanks!

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    Answered by mariedmd on July 08, 2013 at 10:18 PM

    Hi Morian:  I, too, am experiencing this problem.  I am missing all my notifications.  I'm currently forced to go into my jotform account several times a day to pull new submissions.  THE EMAIL NOTIFICATIONS ARE VERY IMPORTANT TO OUR WORKFLOW.

    Thank you- Marie Diaz

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    Answered by jeanettebmz on July 09, 2013 at 12:24 AM


    I have whitelisted the primary email address of your account. However if you have other custom recipients, can you please open your own thread (set it as private) and paste there the other email addresses?