What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Missing file http://v2.jotform.net/js/form.js is making V2 forms to load slow

    Asked by smileyjeno on July 08, 2013 at 02:23 PM

    One of my client's website has a Jotform on the home page. For some reason the loading time started to lag recently. Please check out http://www.laketravishouseboat.com/ and you will see what I mean. Can you check into the form and let me know if there's anything we can do to speed up the page load time?

    Thank you!

    Page URL:
    http://www.laketravishouseboat.com/

    JotForm check www
  • Profile Image

    Answered by jeanettebmz on July 08, 2013 at 04:42 PM

    It looks that such page contains an outdated embed code version of the form (v2.0)

     

    To fix this issue , please go into your jotform account, select the form and grab a more updated version. Check this guide for help to accomplish this

     

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    JotForm Founder

    Answered by aytekin on July 09, 2013 at 11:38 AM

    This one is still working. Change it to jotform.com instead:

    http://v2.jotform.com/js/form.js