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    my sumited forms are not being emailed to me

    Asked by ecotaxisdublin on July 08, 2013 at 03:00 PM

    my email address is ecotaxisdublin@gmail.com

    URGERT, PLEASE ADVISE

    Page URL:
    www.ecotaxisdublin.com

    email
  • Profile Image

    Answered by EliezerN on July 08, 2013 at 03:40 PM

    We deeply apologize for the inconveniences that may have caused.

    This issue is due to Amazon made a change about the bounces API so our system was not adding all bounces to the bounce list correctly for a while, we learned about this when all of this started and that's why our bouncing system added hundreds of emails to the bounce list in the same day. But it is now solved.

    Your email has been removed from the bounce list, please test your form to check if everything is wroking correctly.

    If you have more forms or email addresses that have been blocked, please share them with us to remove them from the bounce list.

    Thanks for your comprehension.