What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We deeply apologize for the inconveniences that may have caused.
This issue is due to Amazon made a change about the bounces API so our system was not adding all bounces to the bounce list correctly for a while, we learned about this when all of this started and that's why our bouncing system added hundreds of emails to the bounce list in the same day. But it is now solved.
Your email has been removed from the bounce list, please test your form to check if everything is wroking correctly.
If you have more forms or email addresses that have been blocked, please share them with us to remove them from the bounce list.
Thanks for your comprehension.