One of the text fields on my form not allowing text input..

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    shyrabbit
    Asked on July 08, 2013 at 03:25 PM

    One of the text fields on my form not allowing text input. Also, my form displays correctiy in Safari and Chrome but the form's formatting is all off when viewed with FireFox. The "First Name:" is the text box I'm talking about.

    Thank You,

    Michael

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    shyrabbit
    Answered on July 08, 2013 at 03:51 PM

    I've resoved the text box issue, but the Formatting issue still remains.

    Thanks

    Michael

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    Mike_T
    Answered on July 08, 2013 at 05:04 PM

    Thank you for contacting us.

    This is how it is appearing in Firefox from my side:

    If you would like to adjust it somehow, please let us know. We will be happy to help.

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    shyrabbit
    Answered on July 08, 2013 at 05:13 PM

    Thank you, same here, if you view the form through Safari you see what it should look like.

    I would also like to know how to fix it.

    Thanks,

    Michael

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    pinoytech
    Answered on July 08, 2013 at 09:33 PM

    Hi Michael,

    Sorry for the inconvenience that may have caused. I have check your website where your form embedded on different browser, I was able to replicate the issue that you are referring.

    Safarihttp://www.screencast.com/t/gNCZmwv0Oqhk

    Firefoxhttp://www.screencast.com/t/1S6FAxvLRBX7

    Have you tried already re-embedding your form code into your website using iFrame? If not, can you please give a try?

    However, if the said issue still persist, please try use the codes bellow and inject into your form.

    .form-textbox, .form-textarea {

    width: 188px !important;

    }

    Check this cloned form how it looks like: http://www.jotformpro.com/form/31888220670961

    Feel free to let us know if you need further assistance.

    Thank you!