Unable to enter card number

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    Asked on June 18, 2020 at 09:28 AM

    Our jotform is currently not allowing any typing into the credit card number box.  People can use Paypal to check out, but not enter their credit card.

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    Answered on June 18, 2020 at 10:20 AM

    Our apologies for the inconvenience. I tested your form, and I wasn't able to replicate the issue. When I was able to enter the card number, and PayPal checkout seems to work. 

    Are your users still having issues? Are your users getting any error code? If yes, can you please provide a screenshot?

    Please let us know.