Unable to enter card number

  • jessicarodgers1
    Asked on June 18, 2020 at 9:28 AM

    Our jotform is currently not allowing any typing into the credit card number box.  People can use Paypal to check out, but not enter their credit card.

    Page URL: https://www.twogoatsbrewing.com/order
  • Jimmy_D
    Replied on June 18, 2020 at 10:20 AM

    Our apologies for the inconvenience. I tested your form, and I wasn't able to replicate the issue. When I was able to enter the card number, and PayPal checkout seems to work. 

    Unable to enter card number Image 1 Screenshot 20

    Are your users still having issues? Are your users getting any error code? If yes, can you please provide a screenshot?

    Please let us know. 

    Regards,