Not receiving email alerts about some of the submissions to our DB. Customers getting angry. Happens only occasionally.

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    Asked on July 08, 2013 at 05:00 PM

    I tried to go into the edit>email alerts to fix this and when i tried to test the email got a response (see screen shot) email had been blocked by JF

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    Answered on July 08, 2013 at 07:59 PM

    Hi! Thanks for contacting us.

    I found your email in our bounce list that is why you are getting that but I have already removed it so it should work now. We do apologize for the inconvenience. Please try to make a submission test to check. Thanks!