What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    email blocked by jotform

    Asked by themenpen on July 08, 2013 at 06:08 PM

    I am getting a response when I do test email saying email blocked by jotform. 

    I also am not getting my orders by email coming through now. I need help!!! critical we don't get our customers orders. 

    email is sales@themenpen.com

    Page URL:

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    JotForm Support

    Answered by Morian on July 08, 2013 at 07:52 PM


    We are sorry for the inconvenience. I have removed your email from the bounce list so it should be fixed now. Please try to make a test email to verify. Let us know if the problem persists. Thanks.