form pricing issue

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    geyerspizza
    Asked on June 19, 2020 at 09:46 AM

    All of a sudden my forms all reverted back to your template pricing.  No matter how I edit, they show the wrong pricing.  Totally messing with my weekend ordering process....HELP PLEASE

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    JohnRex
    Answered on June 19, 2020 at 10:07 AM

    I just checked this form: June 19 Order Form Geyer's Pizza  and was able to confirm that the payment received is different from the posted price. 

    For example, with this submission received yesterday, the LARGE PEPPERONI is priced at 13 USD in the form:

    15925753872399722.png

    But I can see that you have set up special pricing for the said product ($18):

    15925754352399722.gif

    I suggest removing the special pricing option if there's no discount intended or you won't be adding subproducts.

    Just add the PRICE here:

    15925756152399722 2.png