Why can't I view submissions on here?

  • ChristinaGoodman
    Asked on June 19, 2020 at 2:19 PM

    I followed the instructions listed on how to view form submissions, however when I click on the submissions button a blank page pops up.  It says there are 7 submissions, but I am not able to look at them on this site. 

    Jotform Thread 2400435 Screenshot
  • Ivaylo JotForm Support
    Replied on June 19, 2020 at 3:09 PM

    I tested your Submissions page and was able to successfully see your submissions.

    Can you please test with different browsers?

    If the issue still persists, please try to clear cache, cookies and recent history in your browsers and then test again.

    Please apply these simple fixes and let us know, if they help.

    We will wait for your response.

  • ChristinaGoodman
    Replied on June 19, 2020 at 3:33 PM

    Thank you!  That did the trick. 

    Have a great weekend!