Unable to take payments on my form?

  • Profile Image
    ec_ingram
    Asked on June 20, 2020 at 01:43 PM

    Hi there,


    I've just created two forms to take payment on my website. They are embedded at these two urls: 

    https://greengageventures.com/order-form-goldbergs

    https://greengageventures.com/order-form-tma3

    Unfortunately when anybody tries to input credit card information, it is not possible to click on those fields or input any information. Why is this happening? I've integrated with Stripe and both forms are "active" (not in test mode).

    Hope you can help! 

    Thank you

    Emily

  • Profile Image
    Kenneth_C
    Answered on June 20, 2020 at 04:01 PM

    Thank you for reaching support,

    Apologies for the inconvenience, can you enable this and set it to "YES" to enable billing input from the user?

    1592683258a1.png

    Here it is working:

    1592683290g1.png

    Please give it a try and let us know how it goes.

    Best.