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ec_ingramAsked on June 20, 2020 at 1:43 PM
Hi there,
I've just created two forms to take payment on my website. They are embedded at these two urls:
https://greengageventures.com/order-form-goldbergs
https://greengageventures.com/order-form-tma3
Unfortunately when anybody tries to input credit card information, it is not possible to click on those fields or input any information. Why is this happening? I've integrated with Stripe and both forms are "active" (not in test mode).
Hope you can help!
Thank you
Emily
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Kenneth JotForm SupportReplied on June 20, 2020 at 4:01 PM
Thank you for reaching support,
Apologies for the inconvenience, can you enable this and set it to "YES" to enable billing input from the user?
Here it is working:
Please give it a try and let us know how it goes.
Best.