upgrading payment refused

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    djules82
    Asked on June 22, 2020 at 06:07 AM

    Hi,

    I'm getting short of submissions for one of my form and I'm supposed to receive more submissions in these future days. I don't want my form to be cancelled or disable so I tried to upgrade to the "bronze" option and I got my credit card refused ten times.

    Could you help me with that?

    Julien Chatelan

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    Jimmy_D
    Answered on June 22, 2020 at 08:53 AM

    Hello!

    Our apologies for the inconvenience. What kind of error are you getting when you try to upgrade? Can you please try a different browser or incognito mode? 

    We look forward to your response.