Cannot Enable Form

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    jkongo
    Asked on June 22, 2020 at 09:30 AM

     why cant i enable one of my forms. The enable button appears to be greyed out

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    Anita_K
    Answered on June 22, 2020 at 10:04 AM

    Hi,

    please note that your account is suspended, this is the reason why you can't enable the form.

    Let me check this with our reviewer team. We will get back to you on this shortly.

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    Anita_K
    Answered on June 22, 2020 at 12:01 PM

    Hi,

    thank you for your patience.

    Your account has been mistakenly suspended by our automatic phishing system. We sincerely apologize for the inconvenience.

    Please note that your account has been reactivated. You should be able to log in and enable the form now.

    Let us know if you experience any further issues.