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Strawb1977Asked on June 22, 2020 at 4:47 PM
Hi, I have a form at the below URL but when it's completed I'm not getting the email notification to my inbox which is LAndrews@livewebchat.co.uk
https://www.livewebchat.co.uk/setup-questions
Please can you investigate?
Thanks,
Lorne Andrews
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VincentJayReplied on June 22, 2020 at 7:09 PM
I checked your email and it is not on our bounce list. I also can see that emails were being sent properly. Here's the email logs screenshot:
Could you please check your spam folder? If you see JotForm emails, please mark it as not spam.
You can also check this page for more information: https://www.jotform.com/help/364-Why-Am-I-Not-Receiving-Email-Notifications
We'll wait for your reply. Thank you.