Account suspended due to Fake Insurance offer

  • Bruno
    Asked on June 22, 2020 at 6:05 PM

    Hi there, 

    Not sure what happened, says my account is suspended. 
    Im not sure which email i signed up with, but my user name is BrunoCordeiro

  • roneet
    Replied on June 22, 2020 at 8:33 PM

    Your account was suspended due to one of your forms tagged as fake insurance form which is against our Terms Of Use.

    If this is incorrect, please provide the following as proof of legitimacy and send it to reviewers@jotform.com with subject line Thread #2405026.

    1. Company name

    2. URL where the forms are embedded

    3. Corporate email, you will have to use your corporate email within your JotForm account instead of your current Gmail address

    4. Proof of affiliation.

    Let us know if you have further questions.

    Thanks.

  • Bruno
    Replied on June 23, 2020 at 6:28 PM
    Thanks for getting back to me.
    Company name is Billyard Insurance Group Cambridge
    Email is Bruno@thebig.ca
    Website: www.thebig.ca/Cambridge for office
    Www.thebig.ca/bruno
    ...
  • roneet
    Replied on June 23, 2020 at 8:22 PM

    I see your account is already activated. Please let us know if you have further questions.

    Thanks.

  • Bruno
    Replied on June 30, 2020 at 5:28 PM
    Hi there,
    I just tried to login but it is still suspended.
    The email for that account is Bruno.max.cordeiro@gmail.com, user name BrunoCordeiro
    ...
  • roneet
    Replied on June 30, 2020 at 8:40 PM

    The account BrunoCordeiro is been reinstated.

    We recommend you to update your account email with the business email. Do let us know if you have further questions.

    Thanks.