What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Not Loading Forms

    Asked by MarcoPP on July 09, 2013 at 11:13 AM

    I log on with our user name and password and click my forms....and it is blank.  We should have one form out there with dozens or maybe even hundreds of applications received. 

    My Forms name User Name one form
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    JotForm Support

    Answered by KadeJM on July 09, 2013 at 01:20 PM

    Hello, please try clearing your form cache then log out and clear your browser cache. Now log back in and go to My Forms and see if it's still blank. Please let us know if everything is okay after that or not?

    I looked on my end and I can see your account is only showing 2 forms in the My Forms page.