Notificaiton emails are sent multiple times

  • rohanebcf
    Asked on June 23, 2020 at 9:58 AM

    I get one when it's done and one a few hours later.  How do I stop the second one from coming?

  • Bojan Support Team Lead
    Replied on June 23, 2020 at 10:27 AM

    Greetings and thank you for your message.

    Can you please let us know the IDs of submissions you get multiple times? Also, are you able to see multiple submissions from the Sheets? If you can, can you also send us the IDs of duplicate submissions? You can click here to see where to find the submission ID.

    Thank you for your cooperation.