What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please Remove Emails From Bounce List

    Asked by cdfdistributors on July 09, 2013 at 11:28 AM

    It seems that our form notifications are not coming through. Typically the form is getting hung on the jotform server or are getting rejected by our email client. Can I get either the error codes or a reset so that our forms come through again?

    Page URL:
    www.cdfdistributors.com/cdf/commercial-metal-doors

    email email notification JotForm
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    Answered by cdfdistributors on July 09, 2013 at 11:49 AM

    Please remove the following email addresses from the bounce list.

    Wayne@cdfdistributors.com

    sales@cdfdistributors.com

     

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    JotForm Support

    Answered by Morian on July 09, 2013 at 01:31 PM

    Hello!

    I went ahead and removed both emails from our bounce list. We apologize for the inconvenience but it should be working now. Let us know if the problem persists, though. Thanks!