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tsmaxelAsked on June 23, 2020 at 7:16 PMHow can I keep the emails from going straight to junk mail from our designated email address? Our ipads will not receive the emails from jotform as regular emails, but goes straight to Junk
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Mike_G JotForm SupportReplied on June 23, 2020 at 8:59 PM
You can try whitelisting JotForm's IP address and domains.
Whitelisting-JotMails-IP-Addresses
You may also find this guide helpful:
Why-Am-I-Not-Receiving-Email-Notifications
Please let us know if you need any further assistance.