Unable to integrate with Google Sheets

  • jaydarji
    Asked on June 23, 2020 at 10:51 PM

    I tried to integrate a template form into google sheets and it keeps saying integration failure. Please advise. Thank you!

  • Kiran Support Team Lead
    Replied on June 23, 2020 at 10:58 PM

    As I check your JotForm, it looks like the Google account is not authorized correctly in the integration wizard. 

    159296746920200624 082658 Screenshot 10

    Are you signed in to multiple Google accounts on the same browser? If so, please try logging into a private/incognito window or a separate browser to your JotForm account to integrate Google sheets and see if that helps. 

    Please get back  to us if you need any further assistance. We will be happy to help.