Visual Report will only pull in one question from the form

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    WebServ
    Asked on June 24, 2020 at 09:25 AM

    We are trying to add a visual report and the report will only pull in one question.  I've tried to add a visual report to other forms as well to test and make sure it is not just a problem with that form.  Our other forms are having trouble too.  Is there a known issue with the visual report builder?

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    Niko_N
    Answered on June 24, 2020 at 10:24 AM

    Greetings,

    I've checked your account and tried to create a Visual Report for the form you provided. It successfully pulled all the questions; please check the link below:

    https://support.jotform.com/report/201754494121047

    You can follow this guide below about creating a Visual Report with form submissions:

    https://www.jotform.com/help/187-How-to-Create-a-Visual-Report-with-Your-Form-Submissions

    Please check and let us know if you are referring to something else.

    Thank you in advance!


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    WebServ
    Answered on June 24, 2020 at 04:28 PM

    Hello, we were trying to create pie charts per question. We only had one option for the visual report and that is what you created. This is not much different than the excel export.
    Maybe we are not able to due to the style of form we used. We used the card format.
    ...
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    jonathan
    Answered on June 24, 2020 at 07:50 PM

    We apologize for inconvenience. I also test the Visual Report using a clone of your form, but so far on my test, the Visual Report was working as intended. 

    I was able create pie chart for each of the questions/fields from the form. You can check the test report using the following link

    https://www.jotform.com/report/20175738878807124

    Example:

    1593042453zzz 2020-06-25 07.44.50.png

    1593042528zzz 2020-06-25 07.48.24.png

    In my test Visual Report you can see that each question have pie chart assigned.

    Can you please clarify if this is not what you were trying to add on the form.

    We will wait for your updated response.