What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How many secure form submissions are allowed at a time?

    Asked by EPGAtlanta on May 02, 2011 at 01:04 PM

    We are thinking of using jotform for our survey, but need to maintain confidentiality.  Reading the other questions, it looks like we can use the https secure form without a problem.  However, the one thing I noticed was that there was only room for 10 secure submissions.  Is there any way to increase that?  Or does it increase when we pay for a membership?   Almost all of our submissions will need to be secure, and there will probably be over a 100 per month.


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    JotForm Support

    Answered by NeilVicente on May 02, 2011 at 05:43 PM


    Free accounts are allowed only 10 submissions per month. You would need to upgrade your account to either Premium or Professional to enjoy a higher limit for secure submissions. Premium and Professional plans get 1,000 and 1,000,000 secure submissions every month, respectively. For more information, please visit our Pricing Plans page.

    Thank you for taking interest in Jotform. If you have other queries or concerns, feel free to contact us again.