JotForm shows I'm out of space even though I just upgraded

  • AllDogsComeFromHeaven
    Asked on June 24, 2020 at 1:12 PM

    I upgraded by subscription - but you still show that I am out of space.

    Please advise.    Payment was made via paypal.



  • Lorenz JotForm Support
    Replied on June 24, 2020 at 2:38 PM

    Greetings,

    I've checked your account and I see that you recently just upgraded your subscription to Bronze. However, I don't see any warning message on your account that you out ran out of space.

    Try clearing your browser's cache and log in to your account again.

    If the issue still persists, please do let us know.