Jotform shows I'm out of space even though I just upgraded

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    AllDogsComeFromHeaven
    Asked on June 24, 2020 at 01:12 PM

    I upgraded by subscription - but you still show that I am out of space.

    Please advise.    Payment was made via paypal.



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    Lorenz_A
    Answered on June 24, 2020 at 02:38 PM

    Greetings,

    I've checked your account and I see that you recently just upgraded your subscription to Bronze. However, I don't see any warning message on your account that you out ran out of space.

    Try clearing your browser's cache and log in to your account again.

    If the issue still persists, please do let us know.