None of my forms are working through my website today.

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    nhagerty74
    Asked on June 24, 2020 at 05:43 PM

    None of the forms I have on my website are working.  You can't even see the whole form, and before you could.

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    JohnRex
    Answered on June 24, 2020 at 08:26 PM

    I just checked that you have embedded the form using the iframe code, and it seems you removed the auto-height adjustment script that goes along with it.

    15930446002410252.png

    Now, the height property limits the form to show the bottom part. Please see this screencast:

    15930447442410252.gif

    So if you plan to not use the script part, please change the iframe height to at least 1600px as shown in my screencast above.

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    nhagerty74
    Answered on June 24, 2020 at 08:54 PM

    I didn't change anything at all.  I was notified by customers that it wasn't working.

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    nhagerty74
    Answered on June 24, 2020 at 08:55 PM

    All I did was insert the forms as a jotform widget.  I didn't use any script.  They all just stopped working earlier today.  they were fine this morning, and no changes to the site have been made.

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    Amin_N
    Answered on June 24, 2020 at 09:56 PM

    I can see that you've already increased the iFrame height, which has resulted in all of the embedded form being properly shown. 

    1593050042Kazam_screenshot_00472.png

    Should you have any further inquiries, we will be more than happy to help.