Account susspended

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    Emma Sherman 
    Asked on June 25, 2020 at 04:30 AM

    Hi Team 
    I have just tried to log into to my Jotform account, and it is saying it is suspended.

    Your account has been suspended by our phishing prevention system.

    Can you please let me know how we can get this unlocked? 

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    Answered on June 25, 2020 at 06:17 AM

    I did check your account and found that it is currently suspended as your form is suspected to be used for phishing.

    I am escalating this thread to our form review team to check your forms again. We will get back to you as soon as we have any update from them. 

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    Answered on June 25, 2020 at 06:26 AM

    I am sorry for the trouble caused to you. It seems our anti-phishing filter suspended your account by mistake. 

    We have activated your account again and all your forms are back online. 

    Do try to sign in to your Jotform account and get back to us if you have any trouble.