Why is my account working?ing?

  • Profile Image
    Kevin 
    Asked on June 26, 2020 at 05:35 AM
    Page URL:
    k

  • Profile Image
    gerardw
    Answered on June 26, 2020 at 06:48 AM

    Hello,

    It seems that your account is suspended.

    This form https://www.jotform.com/201437730239048 was found on your account as suspicious of phishing activity because you're collecting social security and driving license numbers.

    15931684202606_14.png15931684422606_15.png

    Online Form Builders, including Jotform, are sometimes being used for identity theft and we go to great lengths to prevent this. That is why collecting these types of data is considered as phishing activity, as stated in our Terms of Use.

    If your purpose is not to collect these data from the general public, but from your own customers, then you need to comply with two things:

    1. Add the Terms & Conditions Widget (or the Short Scrollable Terms Widget) for your users to read and agree.

    2. Add a Signature Widget so your users can sign and agree to provide such sensitive information.

    We will only lift the suspension on your account if you agree with our terms and allow us to delete the offending fields mentioned above.