-
HuttonSafetyGroupAsked on June 26, 2020 at 11:35 AM
Hi, every time one presses the next button the first field on the next page is auto selected. Is there a way of turning that function off?
See link!
Best regards
Francisco-Max
-
Lorenz JotForm SupportReplied on June 26, 2020 at 1:17 PM
Greetings,
I've checked the video you shared, and it seems that it autoselects the dropdown field on your device. I believe this was the form in the video https://form.jotform.com/201456102058243 right? I tried it with my mobile device and I'm unable to replicate the issue. It only autofocus the field but doesn't auto-select it to the point that it will open the selection. Maybe turning off the autofocus would help, but it's only possible if it's embedded using the full source code of your form.
Could you try it with another device and see if you'll still get the same issue.
We look forward to your response.
-
HuttonSafetyGroupReplied on June 26, 2020 at 1:50 PM
Hey, thank you for your quick answer.
We tested it on other devices (Desktop, iPhone and Android) and we do not get that issue. It only happens on the iPad.
What would I have to look for in the source code?
-
Lorenz JotForm SupportReplied on June 26, 2020 at 3:34 PM
The source code only works if you'll embed your form on a website or on your own web project that would require tweaking the HTML script or adding Javascript codes to fix the issue.
I was able to replicate the issue you're getting using an IPAD emulator and the issue seems to be on the device. Though I was able to fix the issue by simply adding a hidden short-text field before the dropdown. Not the best solution but it works.
-
HuttonSafetyGroupReplied on June 26, 2020 at 5:15 PM
Thank you