How do I retrieve my submissions

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    Asked on June 26, 2020 at 12:15 PM

    I’ve had over 8 submissions in last week and haven’t received any of them. Then when putting it in pdf form everything is out of order. Please help!

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    Answered on June 26, 2020 at 01:30 PM

    I checked and you have only one submission on your account. You received it last year. 

    Do you maybe have some other account? Also, can you please tell us how do you know that you received 8 submissions last week? Can you also provide us a URL of the form to which the issue is related?

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    Answered on June 26, 2020 at 02:28 PM
    I submitted it 3 times, and 4 of my clients submitted... and then I had an
    additional person submit as well
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    Answered on June 26, 2020 at 04:24 PM


    I tried to use your form and send a test submissions, but it doesn't have a submit button. Therefore, people are filling the form, reach the end but never submits it. 

    To fix the issue, kindly add a submit button at the bottom of your form. 

    Here is a clone of your form where I have added the submit button.-

    Let us know should you need further assistance.