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hanoverlanternAsked on June 27, 2020 at 8:10 PM
I have a file that we want to send our clients when they fill out the request form. The file is 44.6MB. Is it possible to send a file that large in auto-response? Would we need to have a paid account or does that not matter? Please advise.
Thank you!
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Girish JotForm SupportReplied on June 27, 2020 at 10:28 PM
Hello,
Sorry, but the limit of attachments that can be sent on emails (both autoresponder and notification email) is 5 MB.
This is limit irrespective of whether the account is on the Free or paid plan.
What you can do is upload this file on any cloud storage and copy/paste the shareable link on the autoresponder email content.