Is it possible to send a file with a size of 44.6MB on autoresponder email?

  • hanoverlantern
    Asked on June 27, 2020 at 8:10 PM

     I have a file that we want to send our clients when they fill out the request form. The file is 44.6MB. Is it possible to send a file that large in auto-response? Would we need to have a paid account or does that not matter? Please advise.


    Thank you!


  • Girish JotForm Support
    Replied on June 27, 2020 at 10:28 PM

    Hello,

    Sorry, but the limit of attachments that can be sent on emails (both autoresponder and notification email) is 5 MB.

    This is limit irrespective of whether the account is on the Free or paid plan.

    What you can do is upload this file on any cloud storage and copy/paste the shareable link on the autoresponder email content.