Changes in PDF form are not being saved

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    Kyleco1
    Asked on June 28, 2020 at 12:07 PM

    I created a from from a PDF on your site.  First, I want to say very easy to use and appears to be exactly what I am seeking for my plastic surgery practice clients.

    I created a form from a PDF entitled Informed-Consent - Reduction Mammaplasty.  I previewed, filled in and downloaded the completed form.  The download did not include some fields I added, such as signature and included some elements from the initially uploaded PDF that I had deleted while editing on Jotform.  Why did it do this? 

    Also, I like the signature field, but it would be better if I could choose to type the signature into that field and it types it in cursive.  Docusign does this. Is there an option something like this?

    Finally, is there a more secure way for the patient to fill in the information or send the the information where the medical practice can receive it? 

    Screenshot
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    Amin_N
    Answered on June 28, 2020 at 01:59 PM

    Kindly note that we offer more-secure HIPAA-compliant forms for such medical purposes. Please visit the links below for more information:

    Jotform HIPAA Compliance

    HIPAA-compliant Forms

    In order to add a signature field to your PDF fillable form, please refer to the guide below:

    How-to-add-a-signature-to-a-pdf

    Does this answer your questions?