the form shows incorrect price until you click on item

  • Profile Image
    soupiesales2017
    Asked on June 28, 2020 at 12:33 PM

    Hi,

    On our form it shows that our soups are $10 each until you click on the item and the true prices pop up.  How can I remove the $10 amount  from the form.

    www.soupiesales.com/order

  • Profile Image
    JohnRex
    Answered on June 28, 2020 at 01:52 PM

    I was able to replicate the issue you were referring to:

    15933662362416960.gif

    This happens when you set the PRICE in the product settings, then created a SPECIAL PRICING OPTION at a different cost. Now, when the form loads, it displays the base price (that you initially set), and then changes when you actually select the product. This is because the SPECIAL PRICING overwrites the base price.

    Please check this example: http://tiny.cc/cpiirz 

    As you can see, the product initially displays the base price. Now, if it is selected, the price to show depends on the selected product option.