Multiple Recipients on Form

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    Asked on June 29, 2020 at 05:22 PM



    I've created a form where dependent upon a response in a required field it will then email a certain email. When I have saved this, it says multiple recipients, need to upgrade. This is technically not multiple recipients per form entry, but instead variable recipient per form entry. Can you please update your site and provide me an upgraded account for noticing this error?

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    Answered on June 29, 2020 at 08:56 PM

    I'm afraid that's not an error. That's how it is configured for the free plan. For the free plan, you can only have 1 email notification with 1 email recipient in it. It is also not possible to add multiple email conditions, the same goes for its recipient email.

    Please consider upgrading to any of our paid plans to be able to use multiple recipients.

    Thank you!