What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How safe are your servers.

    Asked by Dawn Fernstrom on July 10, 2013 at 02:08 PM

    I understand that we can enable SSL on the form to transmit the data securely.  How safe are your servers?  Can you give me reasons why they are safe?  I have no problem with using Jotform, but one of our staff has questions because the government shut Jotform down.  Thanks for the quick rely.

    JotForm problem thanks
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    JotForm Support

    Answered by Welvin on July 10, 2013 at 03:46 PM

    Hi Dawn,

    We are safe. We're not a perfect system but we always keep our Servers Safe. The incident way back some years happen because of a Phishing Report. But we have resolved it, we have added a high level Phishing Filters and hire few people to manually check Phishing Forms. We don't have any problems after that incident.

    Let us know if you need any further information.

    Thanks