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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Some fields not fillable when exported to PDF.

    Asked by glitched on May 03, 2011 at 01:28 PM

    Hello:
    I absolutely love JotForm and will never code a form myself again! 

    Anyway, I have found that some fields aren't editable when the form is exported to PDF, using your site's functionality.

    I haven't gone through all the different types of fields, but these are some that I found that exhibit this behavior: Country (Address macro), Phone Number, E-Mail, and all radio buttons.  Checkboxes don't exactly work.  I've tried Foxit PDF and Adobe Reader and the issues are the same.

    Can you help?

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    JotForm Support

    Answered by NeilVicente on May 04, 2011 at 07:42 AM

    Hi,

    I can confirm the issues that you are experiencing. With that in mind, I have submitted a report ticket for this issue. Our development team will take a look into this and hopefully find a solution. We cannot promise a lead time though as to when this issue will be fixed. We will just notify you of updates via this thread.

    Thank you for your patience. If there's anything else we can assist you with, please let us know.


    Neil