Some fields not fillable when exported to PDF.

  • Profile Image
    glitched
    Asked on May 03, 2011 at 01:28 PM

    Hello:
    I absolutely love JotForm and will never code a form myself again! 

    Anyway, I have found that some fields aren't editable when the form is exported to PDF, using your site's functionality.

    I haven't gone through all the different types of fields, but these are some that I found that exhibit this behavior: Country (Address macro), Phone Number, E-Mail, and all radio buttons.  Checkboxes don't exactly work.  I've tried Foxit PDF and Adobe Reader and the issues are the same.

    Can you help?

  • Profile Image
    NeilVicente
    Answered on May 04, 2011 at 07:42 AM

    Hi,

    I can confirm the issues that you are experiencing. With that in mind, I have submitted a report ticket for this issue. Our development team will take a look into this and hopefully find a solution. We cannot promise a lead time though as to when this issue will be fixed. We will just notify you of updates via this thread.

    Thank you for your patience. If there's anything else we can assist you with, please let us know.


    Neil