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    some emails haven't been send

    Asked by huizenijmegen on July 10, 2013 at 05:23 PM

    Apparently, some of the forms that were filled in on july 8 or 9 haven't been sent to me.

    I can see them in the jotform mailbox, but I didnot receive them.

    I've filled in a couple of test forms and these were send to my emailaddress.

    Has there been a server error or breakdown?

    Page URL:
    http://www.huizenijmegen.nl/webform.uk.htmlandhttp://www.huizenijmegen<br/>.nl/webform.html

    Emails JotForm mailbox
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    JotForm Support

    Answered by Welvin on July 10, 2013 at 06:48 PM

    Hi,

    We recently have a problem to our Email Servers and that may caused the issue to happen. We've already fix this.

    I've check your settings and they are all seems to adopt the new changes for Notifications and Auto Responders.

    Please let us know if that will happen again so we can check further. This guide will also help you explain the problem: How To Setup Email Alerts To Prevent NOT Receiving Email Alerts & Bouncing Issues.

     

    Thanks