Square: test mode integration getting INVALID_REQUEST_ERROR Error when submitting the form.

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    Asked on June 30, 2020 at 05:48 PM

    Hi - 

    I have a form set up and have "Sandbox" mode enabled.  My form is linked to Square.  I went to the Square Sandbox Testing page and entered one of the "fake" cc numbers and information to test, but I get an error.  I attached a screenshot of the error below.

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    Answered on June 30, 2020 at 09:14 PM

    I was able to replicate it on your form. Although it works with my square account, I'm not sure why it's not working on your account.

    I have escalated this to our L2 team for further testing. We'll let you know in this ticket once we have an update.

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    Answered on July 01, 2020 at 01:57 AM


    We are sorry for the issue. Square sandbox environment is not available for now. Fixing this issue is in our list but we cannot give an ETA for this.

    Please create a $0.1 test form in Square Live environment and make your test on live environment. You can share form id with us too. 

    Thank you for your understanding.

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    Answered on August 04, 2020 at 10:56 AM


    We fixed the bug about Square's test mode. Would you please check and inform us if you have any problems?

    Thank you, best regards.