After form is submitted, if a URL link is blocked, how to display a thank you note in a new window?

  • Profile Image
    Asked on June 30, 2020 at 08:56 PM


    After the form is submitted, there are 2 choices either a thank you note or a link to a URL.

    The problem is the URL link can be easily blocked by the user's setting of security in a web browser. In this case, we want to display a thank you message in a separate page (not embedded in the form page).


    In my form.

    I want it automatically links to a URL:

    But, it the user's webbrowser blocks the link, then it should display a thank you note with a URL link in a new window, not embedded in a form. At present time, the thank you is embedded in the form and is hard to see.

    Thank you for registering to participating in the ASIC-2020.

    please go to the secured payment webpage:




    Alzheimer International Society

    Please advise.

    Thank you.


  • Profile Image
    Answered on July 01, 2020 at 01:21 AM

    Hi Lloyd,

    Happy to help you today.

    I was able to find a code that might help fix the problem. Please test this on your end and let us know if it works. In case if you are using a different form then please replace the form details in the code with the correct form.

    <iframe id="JotFormIFrame-201811205655144" title="Basic Advertising Form" onload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="" frameborder="0" style="width: 1px; min-width: 100%; height:550px; border:none;" scrolling="no" sandbox="allow-top-navigation allow-scripts allow-popups allow-forms"> </iframe>

    Looking forward to your reply.